Return Policy

Returns Policy
  • Returns only available for products purchased from 2nusunglasses.com official website within 30 days from the date of shipment. 
  • Full refund is offered for product(s) in unused condition and with original packaging from 2nu, with proof of purchase. Please note we cannot refund to any items with signs of use.
  • The shipping charges of returns will be paid by the customers.
  • Special note:  Please contact our customer services (support@2nusunglasses.com) before returning your purchases. We provide you a specific returns address from our customer services team.
  • All prescriptive optical lens and custom eyewear cannot be returned.
Exchange Policy
  • If a product is damaged during shipping, 2nu accept exchange of that product(s) within 5 days from the date of shipment.
  • Exchange is only offered for product(s) in unused condition and with original packaging from 2nu.
  • Special note:  Please contact our customer services (support@2nusunglasses.com) before returning your purchases. We provide you a specific returns address from our customer services team.
  • The warranty of prescriptive optical lens is provided by the lens producer.
Instructions for Returns/Exchange
Please fill in the form below for Return or Exchange, our representative will contact you as soon as possible.